The shopping experience is always great. A very classy establishment, no pushy sales people and they really listen to hear what you want to buy. The staff ALWAYS treat you like family and ensure that you leave a happy and satisfied customer.
Bought all my jewelry from Ancona. You can tell it’s all high quality but what I like the most is that it’s a family business. They treat me like a friend and not a one time sale customer like those other big name chains due. Very happy customer!
I am very pleased with the customer service! Paula was awesome to work with and very personable. I actually ordered the wrong piece and realized it days later... I called and Paula corrected my order with no issues. They have a beautiful selection of jewelry and go above and beyond for their customers. Highly recommend!
Ancona Jewelers is an amazing place to select new jewelry and reset and repair outdated jewelry. My experience with Paola has been wonderful. She has helped to guide me through purchasing new rings and resetting other jewelry I already had. They have also done a beautiful job repairing some jewelry I brought in. I’m so happy with my experience with everyone who works there and the lovely selection they have in the store!
My husband wanted to create a custom wedding band as a gift to me for our anniversary. I wanted the stone from my engagement ring set in a wider band with two garnets - one from a ring I got from my mother as a teenager and the other sourced as new for a true past, present, and future ring. We worked with Robin at Ancona and she was awesome! She was very attentive and friendly. I really felt like she cared about my vision of the perfect ring and did all she could to deliver on it. My ring is amazing! A truly unique and breathtaking piece that will last me a lifetime. I am so in love with my new wedding band and have gotten many compliments on it. The 5 star reviews for Ancona are no joke. If you are looking for jewelry or a custom piece, go to Ancona. You will not be disappointed! Thank you so much!
The best jewelers I have been to in the state of Illinois. Traveled 54 minutes out of the city to do a resetting on my engagement ring - (due to a friends a suggestion). The entire staff was very helpful, informative, and even educated me on the process. I appreciate the swift responses/communication upon my questions, and the fast service. I am now looking to make a new purchase! All in all, this place is outstanding and superb - if you’re buying a statement piece, resetting, or even just browsing - this is the place to go. (I’m serious don’t go anywhere else)
I searched all over Chicago land for the perfect anniversary ring for my wife. And after extensive searching, Ancona Jewelers was the correct choice. Their diamond ring selection & The attention they give their clients is simply amazing. I highly recommend Ancona Jewelers for your next diamond jewelry purchase.
Truly a terrific shopping experience with Tony and the rest of the staff! Amazing service, communication and exactly what I'd expect in purchasing a high end engagement ring. I highly recommend them to anyone in the market for an exceptional experience/product. I'll be recommending all friends.
Jewelry can often be a big purchase, I have been a client / customer of Ancona Jewelers since they were established in Chicago, Harlem & Belmont Ave.
With that said, I have not found another Jewelry Store that can even compare to them. I always have faith in their expertise from the beginning of purchases till the end!
When we talk about customer service, this is more a family feel! They are second to none.
I only purchase my jewelry from Ancona Jewelers and they have recently added to my wedding ring and it’s gorgeous! Impeccable work and stellar quality!
Thanks again !! ~ Steph
Working with Enzo and his team was and still is a true pleasure every time I walk into their store. The professionalism and hospitality they exude makes the experience incredibly enjoyable and also allows you to feel you are receiving a trusted and fair price for their pieces, along with an amazing warranty. I will continue to shop with them moving forward and recommend anyone else reading this, to do the same. Thanks!
Very nice family run jewelry store. The wedding bands we purchased were perfect! The entire process of buying was easy and stress-free. Did not feel any pressure to make the purchase. Would recommend this jewelry store to all looking for quality jewelry sold by an honest family business.
I’ve worked with Ancona on multiple custom rings, most recently with Paola. I feel lucky to have such a professional and easy to work with jeweler close to home. Their work is impeccable and Paola is responsive and a pleasure to work with. Really can’t say enough good things about them! Support your local family owned jeweler-you will be impressed.
My husband and I are treated like family here. Everyone is so nice! Never pressured to purchase and helped extensively with big decisions. Love their selection. Something new catches my eye every time I am in there...They definitely have our loyalty.